Privacy Policy
Elev8 Resilience is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual.
We may from time to time collect very basic personal information through questionnaires and surveys to better define services offered by us, and to ensure that the advice and guidance is appropriate to your needs. Surveys and questionnaires may be provided to you via email or through our website.
We typically collect the following demographics:
· Name
· Contact Number
· Email Address
· Organisation Name.
At the time of completing the online requests for personal information you will be informed as to the purpose of data collection.
Results of surveys are tracked and stored in a database for future analysis and evaluation. This information is used to refine the services and future information sessions, blogs and training services.
We will retain personal information for up to 1 year (unless deletion is requested by the data subject) after last contact with an individual for the purpose of offering services related to the original survey.
Your details will not be passed on to any third parties.
Recruitment / Partners
We will from time to time collate and be in receipt of résumés from prospective employees.
Records are likely to include:
· Name
· Address
· Salary expectations / Reward
· Previous employment details
· Education
· References.
Our recruitment process is supported by professional recruitment services who will process personal information specifically for candidate selection and assessment.
If you are a successful candidate, we will also request to collate the following as required by statutory requirements for employment in Australia:
· Evidence of Education
· References
· Police Check
· Insurance Policies (Contractors / Partners only)
We will request sight of the following, but will not retain copies of:
· Visa / Passport / Birth Certification – to verify your ‘right to work’ in Australia.
We may retain your résumé and contact details for up to 6 months as there may not be an immediate opportunity available for you. At this point we may contact you to request consent to further retain your details if we believe that you remain a good fit for the company.
Disclosure of Personal Information
Your Personal Information may be disclosed in the following circumstances:
· To clients on request (employees, contractors and partners only) for example in the submission of proposals or tenders;
· Third parties where you consent to the use or disclosure; and
· Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in files which will be kept by us for a minimum of 7 years.
The collection, use, storage and disposal of personal information is managed in accordance with ISO 27001 industry best practice in Information Security.
There are inherent risks associated with the transmission of information over the internet, including via email. You should be aware of this when sending personal information to us via email, via our website or social media platforms.
We will only record your email and contact details when you send a message to us, subscribe to a newsletter, complete a survey, or provide a business card. We will only use this information for the purpose for which it was collected.
Cookies
Our website www.Elev8Resilience.com uses tracking software to monitor its visitors to better understand how the site is used. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive-in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information:
https://www.google.com/privacy.html
Other cookies may be stored to your computer’s hard drive by external vendors where the website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer.
External Links
Although our website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout the website or our Blogs (External links are clickable text / banner / image links to other websites).
Elev8 Resilience cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and Elev8 Resilience cannot be held liable for any damages.
Access to Your Personal Information
You have a right under the Privacy Act to contact us at any time in writing to Enquiries@Elev8Resilience.com to find out what information we have related to you. You may also request to have your personal information amended or deleted from our records.
We will oblige your request unless there is a statutory requirement for us to retain the data for a specific period of time.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at: Enquiries@Elev8Resilience.com.
Last update
July, 2024.
